Ramshila Hospital, located in Madhubani district, Bihar, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services.

1. Information We Collect:

   • Personal Information: We may collect personal information such as your name, contact details, medical history, and demographic information when you register as a patient or use our healthcare services.
   • Payment Information: If you make payments for services rendered, we may collect payment details such as credit card information or bank account details to process transactions securely.
   • Website Usage Data: We may collect data about your interactions with our website, including IP addresses, browser type, pages visited, and timestamps, to improve user experience and website functionality.

2. Use of Information:

   • Personalization: We may use your information to personalize your healthcare experience, provide tailored treatment options, and offer relevant medical advice.
   • Communication: We may use your contact information to communicate with you about appointment reminders, test results, and healthcare updates.
   • Payment Processing: Your payment information may be used to process transactions for services rendered and to manage billing inquiries.
   • Improving Services: We may analyze usage data to enhance our services, optimize website performance, and develop new features to better meet your needs.

3. Disclosure of Information:

   • Healthcare Providers: We may share your information with healthcare professionals involved in your treatment to ensure continuity of care and effective medical management.
   • Legal Compliance: We may disclose your information when required by law, court order, or legal process to comply with regulatory obligations or protect our legal rights.
   • Third-Party Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, and marketing activities. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4. Data Security:

   • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • We utilize encryption technologies, firewalls, and access controls to safeguard your data and maintain the confidentiality of your information.

5. Your Rights:

   • You have the right to access, update, or delete your personal information held by us. You may contact us to exercise these rights or to update your preferences regarding communication preferences.
   • We will respond to your requests within a reasonable timeframe and in accordance with applicable laws and regulations.

6. Children’s Privacy:

   • Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors without parental consent.

7. Changes to Privacy Policy:

   • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
   • We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us:

   • If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, please contact us at 9905330700.

By accessing or using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last Updated: 03-03-2024

Thank you for entrusting Ramshila Hospital with your healthcare needs. We are committed to maintaining the confidentiality and security of your personal information.